If you are not satisfied with your purchase, you can return* it within 45 days for a full refund, less shipping. No refunds will be issued beyond 45 days.
*To be eligible for a return, your item must be unused and in the same condition that you received it. Personalized copies cannot be returned.
To initiate your return, please send an email to firstname.lastname@example.org from the same email you used at the point of sale. This enables me to verify your purchase. The return address and shipping instructions will be provided via email.
Once your return is received and inspected, I will send you an email to notify you that I have received your returned item. I will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 60 days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact me at email@example.com.
Only regular priced items may be refunded. Sale items cannot be refunded.
I can only replace an item if it is damaged. If this is the case, I’m sorry! Please send a picture of the item as you received it to firstname.lastname@example.org.
The return shipping address will be provided to you via email after I have verified your purchase.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Contact me at email@example.com for questions related to refunds and returns.